KYC Requirements

Why KYC Matters

Verification Is the Foundation of Regulated Trading

As a FinCEN-registered Money Services Business, PrimeAxis is required by law to verify the identity of every customer before allowing any transaction. This requirement stems from the Bank Secrecy Act, the USA PATRIOT Act, and applicable state money transmission regulations.

There are no exceptions. There are no pathways around verification. This policy protects every person who uses the platform — and it protects the integrity of the US financial system.

A person in business attire completing identity verification steps on a laptop, viewed from slight overhead angle in a well-lit private office

Required Documents

What You Will Need to Provide

Documents must be current, government-issued, and clearly legible. Expired documents are not accepted. All submissions are handled under our data protection policy.

Government-Issued Photo ID

US passport, state-issued driver's license, or state ID card. The document must be current and must display your photograph, full legal name, and date of birth.

US Passport
Driver's License (any US state)
State-Issued ID Card

Proof of Address

A document confirming your residential address in the United States. Must be dated within the past ninety days and display your name and current address clearly.

Utility bill (gas, electric, water)
Bank or financial statement
Government-issued correspondence

Selfie Verification

A clear photograph of yourself holding your government-issued ID. This liveness check confirms that the person submitting documents matches the identity presented. Specific guidance is provided during the verification flow.

Business Accounts (Additional)

Entities applying for a business account must provide formation documents, beneficial ownership information, and identification for all individuals with significant control. Contact support for the complete business account checklist.

Verification Timeline

What to Expect After Submission

Document Submission

Upload your documents through the secure verification portal within your account. Files are encrypted in transit and at rest. Supported formats include JPG, PNG, and PDF.

Review Process

Submissions are reviewed by our compliance team. Standard review is completed within one to two business days. Complex cases or incomplete submissions may take longer.

Notification

You will receive an email notification when your verification is complete. If additional information is required, the email will specify exactly what is needed and how to provide it.

Account Activated

Once verification is complete, your account is fully activated. You can fund your wallet and access live markets. No further identity submission is required unless your information changes or periodic review is triggered.

Our AML/KYC Policy

How We Handle Your Information

Information collected during verification is used exclusively for identity verification, compliance with applicable law, and prevention of financial crime. PrimeAxis does not sell or share your personal information with third parties except as required by law or for the purpose of conducting verification.

We maintain records as required by the Bank Secrecy Act. Transaction monitoring is active on all accounts. Suspicious activity is reported to FinCEN as legally required. These obligations exist to protect you and the broader financial system.

Read our Privacy Policy

Data Security

All submitted documents are encrypted using current industry standards.

Limited Access

Only authorized compliance personnel have access to verification documents.

Retention Policy

Records retained as required by BSA recordkeeping rules. Disposal follows documented procedures.

No Anonymous Accounts

No transaction or account activity is permitted without verified identity. No exceptions.

Questions About Verification

Our Team Is Here to Help

If you have questions about the verification process, specific document requirements, or account status, our US-based support team can assist. Contact us before starting the process if you want to confirm what is required for your situation.

Contact Support